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To report a lost or stolen VISA Debit Card call 1-866-546-8273.

To report a lost or stolen VISA Credit Card call 1-800-325-3678.

To reset password or for eZCard Info call 1-866-604-0380


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E-Statements Enrollment

St. Tammany Federal Credit Union

E-Statement Disclosure Agreement


Electronic Disclosure Agreement – By entering into this agreement, you understand that your E-Statements will be available by the 5th business day of the month. You will be notified through your email address on file that your E-Statement is available.

Accessing Your E-Statement – In order to receive a notification that your E-Statement is available, you must provide an accurate, active e-mail address. To access your E-Statement, you must log in using your account number and password. The link will be in the notification e-mail.

Error Resolution – As the member, it is YOUR responsibility to print and save your E-Statement for future reference. You understand the importance of your role in preventing misuse of your account. You agree to promptly examine your statement and notify us immediately of errors on your account. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. You may contact us at (985)643-1237.

If you need a copy of a statement that is not available, you can request it by calling us at (985)643-1237. There is a fee for each statement requested. See Fee Schedule for fees.
Change in Terms – It may be necessary from time to time, to change the terms or conditions regarding your E-Statement access. In the event such a change is necessary, we will display a message via e-mail notification.

E-Mail Address - If you change your e-mail address; it is your responsibility to notify us of your new address as soon as possible to avoid delays in receiving your E-Statement notification.

Other Account Related Information – When you agree to accept electronic statements, you also agree to receive account notices, regulatory information and marketing information by electronic delivery from St. Tammany Federal Credit Union.

Cancellation of E-Statements – You have the right to terminate your E-Statement access and receive paper statements at any time upon delivery of written notice to St. Tammany Federal Credit Union. If you wish to cancel E-Statements and resume receipt of paper statements, you must notify St. Tammany Federal Credit Union, Attn: E-Statements, 720 Robert Blvd, Slidell, LA 70458. If you cancel receipt of E-Statements and wish to resume receiving E-Statements in the future, it will be necessary for you to go through the sign up process again.

St. Tammany Federal Credit Union reserves the right to terminate its obligation to provide E-Statements service to you upon ten days of prior written notice. (E-Mail acceptable)

Acceptance Disclosure – By agreeing to the terms and conditions of this consent, you represent that you are authorized to enter into this agreement for all persons who own or are authorized to access any of your accounts, and that such person will be bound by the terms of this consent.
By clicking the "Continue" button below, you acknowledge that you understand and accept the terms of this disclosure.

 
 
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